Senior Service Architect

We are looking for an experienced Senior Service Architect to join a major UK public sector digital programme on an initial 6-month contract.

ROLE DETAILS:
Senior Service Architect
6-month contract
Hybrid - UK-wide
Remote working may be considered
Inside IR35
600 per day Umbrella / 440.13 per day PAYE
Microsoft Teams interview
ASAP start
1 position available

SECURITY CLEARANCE:
SC clearance eligibility is REQUIRED to be eligible for the role
Active SC clearance is STRONGLY PREFERRED

KEY EXPERIENCE:
Service Architecture / Service Design
IT Service Management (ITSM) and ITIL
Experience creating Service Design Packages (SDPs)
Service Operating Model design
ServiceNow or similar ITSM tools
Service Transition / transition into service
Creating and negotiating SLAs
Service management and operational supply chains
Service Hierarchy / CSDM concepts
Knowledge of IT security standards
Ability to lead multidisciplinary / virtual teams
Strong senior stakeholder management and influencing skills
Excellent service documentation and communication skills

THE ROLE:
You'll work across multiple projects and technologies, defining and designing service support requirements and helping deliver new and improved services. You'll work closely with Service Owners and Service Transition teams to ensure services are successfully designed, approved and transitioned into operation.

If you are an experienced Senior Service Architect with strong ITSM/ITIL experience and SC clearance, please send your latest CV for consideration.