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3rd Line Engineer

Posted: 20/08/26
Recruiter:IMT Resourcing Solutions
Reference:3159362079
Type:Permanent
Disciplines: Systems Engineer
Salary:£40,000 - £45,000 Annual
Location:Cheltenham, Gloucestershire
Description: 3rd Line IT Engineer

Location: Cheltenham (Hybrid)
Salary: Up to £45,000
Job Type: Permanent, Full-Time

About the Role
Our client, an established and growing Managed Service Provider, is looking for an experienced 3rd Line IT Engineer to join their technical team.

This is a fantastic opportunity to work on a mix of high-level support, infrastructure projects and cloud technologies, while benefiting from ongoing training and genuine career progression.

What You'll Do:
  • Provide 3rd line support and act as an escalation point for complex issues
  • Support Microsoft 365, Windows Server, Azure and Active Directory environments
  • Deliver infrastructure upgrades, cloud migrations and technical projects
  • Troubleshoot networking, virtualisation and security-related issues
  • Mentor junior engineers and contribute to service improvements
What We're Looking For:
  • Previous experience in a 3rd Line Support or Senior IT Engineer role
  • MSP experience is highly desirable
  • Strong knowledge of Microsoft 365, Windows Server, Azure and Active Directory
  • Good networking knowledge (DNS, DHCP, TCP/IP, VPNs)
  • Excellent troubleshooting, communication and customer service skills
Why Join?
  • Salary up to £45,000
  • Hybrid working
  • Ongoing training and paid certifications
  • Clear career progression
  • Exposure to cloud and infrastructure projects
  • Supportive, collaborative team
Apply now to join a growing MSP where you'll work with modern technologies and continue developing your career.

Recruiting now

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