Applications Lead

Responsible to: Applications Lead

Applications Portfolio Manager - Enterprise Applications

Key relationships/Functional links with: Applications Lead

• Internal: Executive Directors, Directors, Service Group Managers and other staff across the Council as appropriate, mainly key users of Oracle Cloud in HR and Payroll.
• External: 3rd party suppliers currently working with Lewisham, other IT suppliers, Government departments, other Public Sector organisations

Main Responsibilities and job activities: Applications Lead

• Investigating complex Oracle HCM incidents raised by business users through to fix and resolution.
• Managing system developments and changes from specification through to implementation.
• Overseeing Oracle Cloud quarterly updates, testing and other essential maintenance
• Coordinating feeder system integrations into Oracle Cloud within the PaaS solution.
• Working in collaboration with the 3rd party technical support provider
• Providing advice and guidance to stakeholders on best use of Oracle Cloud.

Experience and skills required: Applications Lead

• Experience of leading on the technical management of Oracle Cloud HCM modules including Core HR, Payroll, Absence Management, Time and Labor, ORC, BIP Publisher
• Experience of maintaining and configuring Oracle Cloud HCM modules to meet business requirement and troubleshoot and fix issues
• Experience of using service desk systems to manage user queries through to resolution
• Experience of change management processes, systems configuration and testing techniques
• Knowledge and understanding of Local Authority IT functions and requirements
• Excellent written and verbal communication skills. Ability to communicate at all levels with clients, colleagues, partners and external organisations.

General information: Applications Lead Applications Lead

• The post holder will be required to comply with organisation's policies and procedures.
• The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation's premises nor in any vehicle used on organisation business.
• This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation.
• Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.