Recruiting now











| Posted: | 28/08/26 | |
| Recruiter: | Hays Specialist Recruitment Limited | |
| Reference: | 3164271344 | |
| Type: | Permanent | |
| Disciplines: | Project Manager | |
| Salary: | Competitive | |
| Location: | South West | |
| Description: | Your new company With a long-term contract running into the next decade, the organisation is focused on continuous improvement, sustainability and modernisation driving enhancements across both traditional infrastructure and digital capability. Operating within a highly collaborative, multi-partner environment, they play a critical role in evolving how essential services are delivered at scale within a secure and operationally demanding setting. Your new role Alongside project delivery, the role is responsible for maintaining a resilient and high-performing IT environment. This includes oversight of connectivity and cloud services, ensuring high availability, strong security and effective incident and change management processes. The role also plays a key part in managing third-party suppliers, ensuring services are delivered in line with contractual obligations and best practice. More broadly, this is a leadership position within the team, supporting the Head of IT in shaping strategy, improving processes, and driving continuous improvement. It also provides mentorship and technical guidance across the team, helping to build capability and reduce dependency risks. With a blend of architecture, delivery, and operational ownership, this role offers the opportunity to play a key part in modernising IT, improving how services are delivered, and enabling the business to get real value from its technology investments. What you'll need to succeed A key part of the role is working closely with stakeholders across the organisation, so you'll need to demonstrate strong communication and influencing skills, with the ability to build trust, shape requirements, and guide decision-making. Experience managing third-party suppliers is also essential, ensuring services are delivered in line with expectations, contracts and best practice. You'll be comfortable operating in a dynamic environment, able to plan effectively, solve problems and anticipate risks before they impact services or user experience. Alongside this, there is an expectation to support and mentor others, contributing to the overall capability and resilience of the IT team. From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model. Ultimately, this role suits someone who takes pride in delivering high-quality, secure and reliable IT services, with a strong customer focus and a genuine drive to improve how technology supports the wider business. What you'll get in return
What you need to do now Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk | |