IBM Netcool Monitoring Platform Engineer

IBM Netcool Monitoring Platform Engineer | Global Banking Organisation

London | Hybrid (4 days in the office)

Contract until December 2026 | £800 - £827 per day Inside IR35

We're looking for an experienced Netcool Monitoring Platform Engineer to join a leading global banking organisation, supporting and enhancing critical monitoring and event management services across a large-scale technology estate.

Key Responsibilities

• Administer and support IBM Tivoli Netcool Omnibus (NOI)
• Manage ObjectServers, Probes, Gateways and WebGUI
• Maintain monitoring, alerting, correlation and suppression rules
• Support platform upgrades, patching and life cycle management
• Investigate incidents, platform failures and integration issues
• Perform root cause analysis and implement improvements
• Support ServiceNow and third-party tool integrations
• Develop automation scripts to improve operational efficiency
• Work with Infrastructure, Network, Cloud and Application teams
• Maintain platform documentation, standards and procedures

Key Skills & Experience

• Strong experience with IBM Tivoli Netcool Omnibus (NOI)
• Hands-on experience with ObjectServers, Probes, Gateways and WebGUI
• Event management, alert correlation and suppression expertise
• Experience supporting enterprise monitoring platforms
• ServiceNow integration experience
• Scripting knowledge (Python, Shell, Perl or similar)
• Strong incident management and troubleshooting skills
• ITIL knowledge and experience working in operational environments
• Excellent stakeholder communication skills