Recruiting now
| Posted: | 21/09/26 | |
| Recruiter: | HMRC | |
| Reference: | 3181205375 | |
| Type: | Permanent | |
| Disciplines: | Operations | |
| Salary: | Competitive | |
| Location: | Manchester | |
| Description: | About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you passionate about cloud platform operations, security, and automation? Do you have experience in addressing risks, incidents and service quality across technical teams? Do you want to play a key role in delivering reliable, secure, and efficient platforms that provide services for millions of citizens? We are looking for a resourceful individual who can ensure our cloud platforms are robust, secure, and optimal. From monitoring performance and managing change to enabling automation and driving standardisation, you'll help keep HMRC's mission-critical cloud platforms running at their best. In addition to supporting BAU, we are offering architecture exposure, cloud transformation, automation, cyber security involvement and technical leadership. You will be developing new skills, working on technology at scale and working on nationally important services unavailable elsewhere. Within HMRC's Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team we are redefining our offerings and growing the team of outstanding people to improve the Cloud Centre of Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance. Important - Travel to Telford is required as part of this role, and 60% of your working time will need to be office based. Additional Security Information: This role requires the successful candidates to hold or be willing to hold Security Check (SC) clearance. Job description As an Infrastructure Operations Engineer (Platform/DevOps) within HMRC's Enterprise Cloud Services (ECS), you will ensure the reliability, security, and efficiency of platforms hosting HMRC's mission-critical services. You will undertake day-to-day operations and drive continual improvement across our cloud platforms, maintaining a high level of availability through proactive monitoring and rapid incident response. Security and compliance will be primary considerations, applying access controls and vulnerability management to meet industry standards. You will apply change and configuration processes to minimise risk and maintain accurate system data, while using metrics and automation to optimise performance, reduce manual effort, and control maintain cost efficiency. Working closely with the service desk and platform engineering teams, you will resolve incidents, support users, and maintain CI/CD pipelines and Infrastructure as Code. Through the enabling of observability and feedback loops, you will help ensure our platforms continue to run reliably. You will also document procedures, standardise practices, and embrace good operational practises to strengthen resilience and consistency across the organisation. Person specification Your responsibilities will include: Platform Operations & Reliability
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is:
Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action . click apply for full job details | |