IT Manager

This is a rare opportunity to take full ownership of IT within an established, financially secure international business with a strong track record, a loyal workforce and a genuine team spirit. This company have been our client for 25 years so we know them well.

Based at the company's Head Office in Hatfield, you'll lead the IT function end to end, supporting and driving technology across the UK and international locations with one direct report. This is a broad, hands-on role offering real autonomy, direct access to senior leadership and the opportunity to make a tangible difference to how the business operates and grows.

With around 45 employees in the UK and smaller teams across the rest of the world, the business offers the variety and responsibility of a senior IT leadership role without the layers of bureaucracy often found in larger organisations.

If you're an experienced IT professional who enjoys combining strategic oversight with practical technical involvement, this could be the ideal next step.

The opportunity

You'll be responsible for the overall IT environment, ensuring systems, infrastructure, applications and security support the needs of the business today while building for the future.

Working closely with colleagues across all departments, the CEO and a range of external technology partners, you will have the freedom to identify improvements, lead projects and implement solutions that deliver real business value.

Your responsibilities will include:

• IT leadership and strategy: Taking ownership of the IT function, setting priorities and ensuring technology aligns with business objectives.
• Infrastructure and cloud services: Managing and developing cloud infrastructure, networks, user environments and core IT systems across multiple locations.
• Business systems and applications: Supporting and improving key business applications, including ERP and e-commerce platforms.
• Development and databases: Applying your technical knowledge of web development, SQL and version control to maintain, troubleshoot and improve existing systems.
• IT security: Managing cyber security, access controls, risk and wider IT security practices across the organisation.
• Projects and continuous improvement: Leading IT projects, modernising systems and finding practical ways to improve efficiency and reliability.
• Supplier and budget management: Managing external providers, negotiating contracts, controlling costs and ensuring value for money.
• International IT support: Ensuring colleagues across the UK and overseas have the technology and support they need to work effectively.

About you

You'll be an experienced IT Manager, or a senior IT professional ready to take the next step, with the technical breadth, commercial awareness and confidence to run an IT function in a lean, international business.

You are comfortable taking responsibility, solving problems hands-on and making decisions. Equally, you can communicate effectively with non-technical colleagues, manage external suppliers and explain technology decisions to senior leadership.

Do you have:-

• Previous experience managing an IT function or taking broad responsibility for IT across a business.
• A practical background in PHP or web development.
• Experience with ERP systems; Syspro would be particularly advantageous, although other platforms will be considered.
• Knowledge of supply-chain processes, warehousing or distribution operations.
• Experience managing cloud infrastructure, ideally AWS, although Azure or Google Cloud experience is also relevant.
• A strong understanding of Windows Active Directory, enterprise networking and Microsoft 365, Google Workspace or equivalent collaboration platforms.
• Experience with IT security, access management and protecting business systems and data.
• Strong SQL skills, ideally covering both Microsoft SQL Server and MySQL.
• Familiarity with Git-based version control, particularly Bitbucket.
• Experience managing IT budgets, controlling expenditure and negotiating with third-party suppliers.
• A track record of delivering IT projects and improvements.
• Experience supporting Magento or another customer-facing e-commerce platform.
• Experience supporting multi-site or international operations, ideally across different countries and time zones.
• Experience with Google Workspace and/or Microsoft Azure and Entra ID would be beneficial.

You don't need to be a specialist in every technology listed. The priority is broad technical capability, sound judgement and the ability to take ownership, learn quickly and deliver.

This is an opportunity to join a business where people tend to stay, relationships matter and IT has a direct impact on day-to-day operations and future growth.

If you're an experienced IT Manager who wants a broad, hands-on role where you can take ownership, influence the business and make a genuine difference, we would like to hear from you.

The role is based at Head Office in Hatfield, Herts so candidates within a reasonable commuting distance are encouraged to apply. An immediate interview is available.