Senior M365 Technician

Robert Half are happy to present a Senior M365 Lead opportunity. The Senior M365 Lead will be responsible for the hands-on administration, support and continuous improvement of the organisation's M365 environment within the engineering industry.

The role will act as a senior technical escalation point, managing Microsoft 365 services, endpoint devices, security and end-user technology. The successful candidate will be technically hands-on, proactive and focused on resolving issues and improving systems.

Key Responsibilities

• Hands-on experience administering Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint and OneDrive.

• Strong knowledge of Microsoft Intune, Windows 11, endpoint deployment, Autopilot and device management.

• Experience managing users, licences, permissions, MFA and identity access controls.

• Knowledge of endpoint security, patching, vulnerability remediation and Cyber Essentials Plus.

• Strong troubleshooting skills across desktop, application, authentication and Microsoft 365 issues.

• Understanding of Active Directory, networking fundamentals, LAN, Wi-Fi, DNS and DHCP.

• Experience providing technical support and resolving complex issues within an IT service desk environment.

• Experience supporting migrations, system upgrades, automation and continuous improvement.

• Strong problem-solving, communication and technical documentation skills.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: