IT Projects Manager

IT Projects Manager, Rugby

Salary: 38,000 - 40,000 per annum
Full-time, 12 Months Fixed Term

(Hybrid working)
The IT Projects Manager will play a pivotal role in delivering efficient operational changes within our client's business functions.

Reporting to the Director, this role is responsible for a mix of day-to-day IT functions as well as project managing changes to all technical facilities.

This is an essential role within the organisational structure, requiring a highly organised, proactive and reliable individual who can operate with a high degree of trust, discretion and autonomy, whilst maintaining strong alignment.

Key Responsibilities

Information Technology

• Oversee the administration and co-ordination of IT systems and services
• Update and Improve systems. Making recommendations for change.
• Liaise with external IT providers to ensure reliable and secure infrastructure
• Ensure staff have appropriate access to systems and receive necessary support
• Promote effective and secure use of digital tools across the organisation

Special Projects

• Undertake a critical review of the CRM system
• Lead the project to migrate to a different platform
• Undertake a critical review of our office telephone systems and, if appropriate, lead the project to migrate to a different platform
• Undertake a critical review of how our external staff interact with data (SharePoint and own database)
• Lead a project to decommission all server hardware currently at our office, with a plan to migrate all services to third party-hosted solutions
• Lead a project to develop a new website for our client
• Working with colleagues through the office, create a documented collection of SOPs to describe all current office functions.
• Work with all staff to ensure a successful rollout of all devices

General Support to the Staff Team

• Be the first point of contact for staff queries on all IT matters
• Champion our clients' values internally and externally.

Person Specification

• Excellent communication skills (written and verbal), and experience of using these skills to negotiate service provision
• Strong organisational and administrative skills with attention to detail
• Technical experience across business support functions such as telephony, networks,servers and workstations
• Experience of managing IT system change projects. System migration.
• Excellent knowledge of SAAS provisions and risks
• Ability to manage multiple priorities and work independently
• High level of integrity, discretion and professionalism
• Proactive and solution-focused approach