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Operations Manager (Claims)

Posted: 30/10/26
Recruiter:William Alexander Recruitment Ltd
Reference:3205828633
Type:Permanent
Disciplines: Operations
Salary:Competitive Competitive Salary + Bonus
Location:London
Description: Operations Manager - Claims - Remote

A high growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data driven, globally distributed Claims function. Joining a growing international claims team, you'll act as a key link between claims operations, data and external partners. This is a highly visible role requiring someone who can confidently engage with senior stakeholders, present complex information in an accessible way and build strong relationships both internally and externally.

Key Responsibilities
  • Support claims data requirements and reporting initiatives
  • Work closely with carrier partners to understand, translate and communicate data requirements
  • Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance
  • Analyse claims data to identify trends, opportunities and operational improvements
  • Contribute to strategic claims transformation projects
  • Support the development of enhanced reporting and data presentation capabilities
  • Play a role in exploring and implementing AI-driven claims initiatives
  • Provide insights that support business growth and operational excellence
Essential Experience
  • Extensive experience within Claims
  • Highly data-driven with the ability to interpret, analyse and communicate insights
  • Experience working with claims-related reporting, analytics or operational data
  • Understanding of loss fund management and claims fund governance
We're particularly interested in candidates from one of the following backgrounds:
  • Claims professionals who have transitioned into a data or analytics-focused role
  • Claims and operations specialists with strong data and reporting expertise
This is a permanent opportunity paying a competitive salary, fully remote with the expectation of active engagement and occasional global travel.

Recruiting now

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