Facilities Helpdesk

Facilities Helpdesk & Admin Support - 1 year Fixed-Term Contract

Venn Group are supporting an large Theatre in London with a key appointment to the Facilities team.

• Start Date: ASAP
• Location: London
• Salary: £29,500

The successful candidate will:

• provide an office presence for the internal Helpdesk, channeling requests for repairs or improvements to the building to the appropriate team, or team member, using MRI Evolution (formerly Concept Evolution)
• work alongside and support the off-site Facilities Helpdesk and Scheduling Coordinator
• monitor the Facilities Helpdesk email inbox and the Computer Aided Facilities Management (CAFM) for updates requiring action
• answer the Facilities Helpdesk phone line and log correct and sufficient information into the CAFM
• take joint ownership of the Planned Preventative Maintenance (PPM) schedule and reactive maintenance jobs, ensuring tasks are completed

The successful candidate will have:

• Experience of managing a CAFM software in a Helpdesk or similar role. Training will be provided for 'MRI Evolution'