Graduate First Line Support

Ready to kickstart your career in tech? Our client is a fast-growing tech company that supplies innovative hardware to businesses and consumers. They pride themselves on efficiency, accuracy, and excellent service, with a culture that values learning, collaboration, and doing things properly. No experience needed, just bring your enthusiasm and curiosity, and our client will support your growth every step of the way.

The role:

• Supporting business customers with a mix of technical queries, troubleshooting, product advice, and quote requests
• Working with our custom-built fulfilment platforms
• Diagnosing product or system issues from network hardware to smart automation devices
• Liaising with suppliers and manufacturers to stay informed on product updates and escalate technical cases where needed
• Supporting our customers and the sales team with a solution-focused mindset

You will need to be:

• A natural communicator: clear, friendly, and professional, even under pressure
• A determined problem-solver
• Tech-savvy: you're confident learning new tools, platforms, and products
• Organised and proactive in managing multiple tasks and take ownership of your workload

Clockwork Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Clockwork is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Clockwork Recruitment. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.