Business Analyst

A north east software product company is looking for a Business Analyst to join their team and play a key role in delivering high-quality software solutions for their utilities clients. This is an exciting opportunity to work on impactful projects, bridging the gap between business needs, customer requirements, and technical delivery.

Key Responsibilities

• Gather, analyse, and document business and customer requirements to produce clear, detailed specifications.
• Act as the link between stakeholders, product managers, developers, and testers to ensure alignment and clarity.
• Support digital transformation initiatives and contribute to process improvements.
• Prepare and deliver presentations to internal and external stakeholders.
• Collaborate across multiple projects, ensuring requirements are captured and delivered on time.

Skills & Experience

• Proven experience in requirements gathering and documentation.
• Strong knowledge of Agile methodologies, including writing user stories and acceptance criteria.
• Proficiency in Microsoft Office (Visio, Excel, Word, PowerPoint) and Azure DevOps.
• Excellent communication and stakeholder engagement skills.
• Strong experience working with software developers.
• Ability to manage multiple projects simultaneously.

Desirable:

• Experience with digital transformation and modern architecture patterns.
• Familiarity with design tools (e.g., Balsamiq, Figma) and data modelling.

What's on Offer

• Competitive salary and benefits package inc EV Scheme
• Opportunities for professional development and career progression.
• A collaborative environment where your input drives real change.