Digital Account Manager

Digital Account Manager

The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence.

You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships.

Hybrid working available for this role.

Role:

• Maintaining good, healthy client relationships through regular phone, email and face to face meetings
• Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client
• Overseeing the quality of service delivery
• Working with client development plans and internal processes to deliver long-term client relationships
• Documenting all client contact
• Ensuring the delivery of monthly marketing reports
• Identifying and presenting new business opportunities to your portfolio of clients
• Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools
• Management of client budgets

Employee Benefits:

• 28 days annual leave and additional time off between Christmas and New Year
• Paid day off on your birthday
• Pension scheme
• Private Healthcare including GP Access 24/7
• Hybrid working as standard and flexible working options to suit work/life balance
• Office lunches & Christmas parties and evening events
• Annual budget for individual training/development
• Celebration of achievements
• Death in service benefit
• Employee Assistance Programme

If this might be of interest, then please apply with your CV to find out more.