Applications Support Analyst (ITIL, Azure, SAAS)

Applications Support Analyst (ITIL, SAAS, Azure)

6 Months

450 a day (Inside IR35)

Hybrid (2 days onsite in Lancashire)

Currently looking for an Applications Support Analyst with exposure to PAAS & SAAS Solution and MS Azure. The successful candidate will have worked on supporting enterprise applications.
The following skills and experience are required for this post: -

• Proven experience of working in 1st/2nd line applications supports maintaining enterprise applications with a good appreciation of applications design & development, including database and infrastructure technologies.
• Excellent troubleshooting, problem-solving & delivery skills coupled with a good understanding of ITIL support processes.
• Up-to-date knowledge of scripting, coding, and application software
• Proven experience of supporting PaaS and SaaS solutions, including MS Azure integrations
• Awareness of structured development, analysis & project management methodologies
• Proven experience of documenting system maintenance and development activities
• Excellent customer service skills with the ability to communicate effectively at all levels and work with cross-functional teams

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