IT Support Technician

• IT Support Technician
• Plymouth, Devon
• Enhanced DBS (must be able to obtain)
• Up to £27,000 per year (please note this role is on a banding which will be discussed on an initial call)
• 28 days holiday plus bank holidays, Government Pension (17.5%), Private Healthcare, etc.

Skills and Experience:

• Experience of providing IT Support within an educational, corporate or charity setting would be ideal
• Relevant A Level, NVQ or Apprenticeship within IT
• Experienced with maintaining and repairing endpoint hardware
• Experience with maintaining and repairing server hardware
• Experience with Microsoft Windows 10/11/Server 2016
• Experience with Office 365, Azure AD and other cloud services
• System administration experience - mainly with Windows
• Good understanding of basic networking principles
• Respond to and complete tasks as allocated via the IT Helpdesk Support and the day-to-day operations of my client s group
• Ensure the effective maintenance and management of IT hardware, software and processes
• Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance
• Driving license is essential
• Ensure IT asset management is kept up to date with in-life changes

The Opportunity:

My client working within the education sector are currently looking for an IT Support Technician to cover the Plymouth area.

In this role you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective.

My client wants candidates who have ideally worked on a Service Desk previously in a fast-paced environment.

You will be required to communicate with both literate and non-IT literate users.

Candidates must hold a full driving license as you will be required to travel to other sites from time-to-time.

Applications:

Please contact John Noonan here at ISR to learn more about this new role working as an IT Support Technician and our exciting client servicing the education sector based in Devon and their ongoing growth plans for 2026