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1st Line Support

Posted: 03/03/26
Recruiter:Morgan McKinley
Reference:3078253778
Type:Permanent
Disciplines: Support
Salary:£25,000 Annual
Location:Horsham, Sussex
Description:

Morgan McKinley is looking for a 1st Line Support to join a well established business in Horsham, West Sussex. The 1st Line, IT helpdesk support role will be supporting with IT - technical solutions to end-users to resolve 1st line issues, escalating complex issues if needed.

Salary: £25k

Location: Office based - Horsham, West Sussex

1st Line - IT Support duties:

  • Support with 1st line technical queries and issues
  • Configure laptops, mobile phones, tablets and printers
  • Update IT users - starters / users and documentation
  • Monitor and troubleshoot IT Helpdesk tickets

Skills and experience:

  • Experience of working in a similar IT support - 1st line type role
  • Good communication skills both verbally and written
  • Excellent IT skills

Recruiting now