Break / fix Printer - Field Service Engineer - Sheffield / Barnsley / Doncaster

Covering S & DN Postcodes
Salary: Up to £31,000 per annum

We are currently seeking an experienced Break/Fix Printer Engineer to join our technical service team covering the Sheffield, Barnsley and Doncaster areas (S & DN postcodes). This is a field-based role focused on the diagnosis, repair and maintenance of printers and multifunction devices within customer environments.

This position would suit a skilled engineer with strong fault-finding ability who is confident working independently and delivering high levels of customer service.

• Attend customer sites to diagnose and repair printers and multifunctional devices

• Carry out break/fix repairs on mono and colour Laser printers and MFDs

• Perform preventative maintenance to reduce equipment downtime

• Install and configure new devices, including network connectivity

• Diagnose and resolve mechanical, electrical and firmware-related faults

• Replace parts including fusers, rollers, transfer belts, drums and feed assemblies

• Complete service documentation accurately (job sheets, parts usage, service reports)

• Provide technical advice and basic user guidance to customers

• Maintain company vehicle, tools and stock to required standards

• Adhere to health & safety procedures and manufacturer guidelines at all times

• Proven experience as a Break/Fix Printer Engineer or MFD Field Engineer

• Strong fault-finding skills across mechanical and electro-mechanical systems

• Experience working on networked printers (basic TCP/IP knowledge desirable)

• Confident replacing consumables and major components

• Experience with leading manufacturer devices advantageous

• Ability to work independently in customer-facing environments

• Excellent problem-solving skills and attention to detail

• Full UK driving licence essential

• Salary up to £31,000 per annum

• Company estate vehicle provided

• Tools, test equipment, laptop and mobile phone supplied

• Ongoing manufacturer and technical training

• Full-time, permanent position within a stable and supportive engineering team