IT Administrator

IT Administrator ERP & Product Data eCommerce Excel Magento (Desirable)

Location: Ashford, Kent
Salary: £28-35K
Job Type: Permanent, Full Time

Diamond Search Recruitment are exclusively partnering with our client to recruit an IT Administrator (Product Data & ERP) to support business-critical product systems and eCommerce operations.

This role is ideal for someone with experience managing ERP product data, eCommerce platforms, or large datasets who enjoys improving processes and ensuring data accuracy across systems.

About the Role

You will take ownership of product information across ERP and website platforms, ensuring product pricing, descriptions, and specifications remain accurate and synchronised.

Working cross-functionally with purchasing, sales, and marketing teams, you will play a key role in maintaining high-quality product data that directly supports customer experience and operational efficiency.

Key Responsibilities

• Maintain product data within ERP and eCommerce systems
• Ensure pricing accuracy across all platforms
• Upload product images, specifications, and descriptions
• Create and manage new product listings
• Archive discontinued products
• Perform bulk product uploads using Excel and import tools
• Improve data templates and import workflows
• Monitor and resolve product data discrepancies
• Support internal teams with product data queries
• Maintain consistency between ERP and website systems
• Provide basic IT support including workstation and printer troubleshooting

Essential Skills

• ERP or eCommerce system experience
• Strong Excel skills (imports, manipulation, data handling)
• High attention to detail
• Experience managing large product datasets
• Strong organisation and prioritisation skills

Desirable Skills

• Magento experience (preferred)
• Shopify or similar platforms
• PHP or web platform exposure
• Product Information Management (PIM) systems
• SQL Server knowledge
• Basic networking or on-premise IT support experience
• Understanding of SEO-friendly product content

Why Apply?

• Competitive salary package
• Key role within a growing organisation
• Opportunity to influence systems and processes
• Varied mix of IT administration and data management

Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy.