IT Technician

Plumpton College is looking for a friendly and practical IT Technician to join our busy IT team and provide first-line, front-facing technical support to staff and students.

Based primarily at our main campus helpdesk, you'll be the first point of contact for day-to-day IT issues, supporting hardware, software, devices, AV, and user accounts. You'll play a key role in keeping teaching and learning running smoothly, while also supporting device rollouts, onboarding new starters, and maintaining IT equipment.

This is an on-site, hands-on role ideal for someone with experience in IT support (or a relevant IT qualification) who enjoys working with people and wants to develop their skills in a supportive environment. There is clear scope to progress into more senior IT roles over time.

Essential:

• Experience in an IT or digital support role, or a relevant college/university IT qualification
• Strong knowledge of Windows 11, Microsoft 365, and cloud-based applications
• Understanding of basic networking
• Experience creating or editing digital content (e.g. Canva, Adobe Creative Cloud)
• Excellent communication skills, strong interpersonal skills with a range of stakeholders and a consistent customer-focused approach
• Ability to organise and prioritise your workload independently
• A positive, proactive, and collaborative approach
• Full UK driving licence

Desirable:

• Experience working in an educational environment
• Experience developing e-learning or digital learning materials
• Experience administering Microsoft 365, Teams, SharePoint, or learning platforms such as Turnitin or ProPortal
• An interest in esports or gaming, with opportunities to support student clubs

Why join Plumpton College?

At Plumpton College, we live our values-Ambitious, Professional, Enterprising, Passionate, Passionate, and Supportive-in everything we do. We are committed to creating a workplace where you can thrive, develop, and feel valued.

We offer 26 days of annual leave plus bank holidays and efficiency closures at Christmas, a competitive salary, membership of the Local Government Pension Scheme and you will benefit from a comprehensive programme of continuing professional development.

We pride ourselves on fostering a supportive and inclusive environment. We have signed the Menopause Pledge, are a Disability Confident Committed employer, and offer a structured induction and supported six-month probationary period. Our coaching culture, supported by in-house Level 5 trained coaches, ensures ongoing personal and professional growth.

Staff enjoy a range of additional benefits, including a TOTUM card for high street discounts, eligibility to apply for a Blue Light Card, free onsite parking, discounted Plumpton wine and courses, free eye tests, a cycle-to-work scheme, and access to the onsite gym.

We actively promote wellbeing and inclusion through regular networking events focused on menopause, LGBTQ+, men's health, and bereavement, as well as well-attended EDI and Sustainability committees driving positive change. Employees also have access to an Employee Assistance Programme and can take part in staff social events at Christmas and in the summer.

If you are ready to make a meaningful impact on students, staff and the future of education, we would be delighted to hear from you.

Ready to Make a Difference?

We reserve the right to call candidates to interview/withdraw this vacancy at any time if there is a good level of response. Therefore, we recommend you submit your application as soon as possible.

Plumpton College is committed to the promotion of equal opportunities and is dedicated to pursuing non-discriminatory policies and practices and eliminating unfair discrimination on any basis.

Plumpton is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.