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Junior IT Support Engineer

Posted: 12/06/26
Recruiter:ITSS Recruitment
Reference:3121413796
Type:Permanent
Disciplines: Systems Engineer
Salary:£26,000 - £30,000 Annual Holidays, pension, 2x Overtime
Location:Tewkesbury, Gloucestershire
Description: Junior IT Support Engineer - up to 30K + 2x Overtime - Tewkesbury

An exciting new opportunity has become available for a Junior IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tewkesbury.

We are looking for enthusiastic, passionate Junior IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

Junior IT Support Engineer experience:

Windows Operating Systems
IT system setup and configuration
Hardware and software fault diagnostics
Office 365
Intune
Autopilot
Exchange
Active Directory Users/Computers Management
Basic Networking
Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
Microsoft Office Applications
Prior experience working within a Managed Service Desk provider (beneficial)
Proven experience resolving incidents quickly by using remote support tools
Exposure to HP and Dell hardware.

We are not expecting the Junior IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

You will be self-motivated Junior IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this Junior IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

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