Systems & Network Engineer

R13 Recruitment are delighted to be working in partnership with a long-established, privately owned organisation to recruit a Systems & Network Engineer for their North West Norfolk-based IT team.

This opportunity offers a broad and engaging remit, supporting the technology infrastructure across multiple sites while helping to drive improvements across the wider IT environment. You'll be responsible for maintaining and optimising network and server infrastructure, troubleshooting technical issues, supporting users and contributing to projects that enhance system performance, reliability and security.

Joining a collaborative and hands-on team, you'll have the opportunity to make a genuine impact as the organisation continues to invest in strengthening its IT operations. The role would suit an individual who enjoys balancing day-to-day technical support with infrastructure development and continuous improvement initiatives.

The position is based at the organisation's head office, working 35 hours per week, with occasional travel to local sites as required. You will also participate in an out-of-hours support rota, typically one weekend per month, with time off in lieu provided.

The Company

This long-standing, family-run organisation operates across multiple sites. With a strong reputation in their select sector, they pride themselves on a friendly, down-to-earth working environment where individuals are trusted to take ownership and use their initiative.

The IT function is integral to the business, supporting both head office and a wide network of sites, particularly during peak seasonal periods.

Benefits

• 23 days holiday + bank holidays (TBC)
• Day off in lieu for weekend on-call cover
• Friendly, supportive working environment
• Opportunity to influence and improve IT systems and processes

The Day to Day

• Delivering end-user support across multiple sites.
• Managing Windows Server environments and virtual infrastructure.
• Maintaining network infrastructure including routers, switches and access points.
• Supporting Microsoft 365 and user account administration (Active Directory / Entra).
• Managing device configuration and compliance through MDM solutions.
• Monitoring system performance and proactively addressing issues.
• Installing, configuring and maintaining servers, systems and software.
• Managing tickets through to resolution, collaborating with team members where required.
• Supporting security infrastructure including firewalls, anti-virus and vulnerability management.
• Assisting with patching, updates and ongoing system maintenance.
• Contributing to IT projects and continuous improvement initiatives.
• Liaising with external suppliers and partners where required.

You Will Have / Be

• Experience in a systems, network or infrastructure support role.
• Strong knowledge of Windows Server and Microsoft 365 environments.
• Experience with networking principles and infrastructure.
• Exposure to virtualisation technologies (e.g. Proxmox, Hyper-V or similar).
• Knowledge of Active Directory and user access management.
• Experience with PowerShell or automation tools (highly desirable).
• A proactive, self-sufficient approach with strong problem-solving skills.
• Ability to manage workload independently within a small team.
• Strong attention to detail and commitment to high standards.
• Experience with Linux administration, Intune, SQL, or security best practices would be advantageous.

How to Apply

To hear more details about this opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further