Application Support Analyst

Application Support Analyst - Taunton (Hybrid) - Salary- 30- 40k + benefits inc bonus

We're looking for a technically skilled, Application Support Analyst, working across the clients VisualFiles practise management system, to join a growing IT team in a well-established professional services environment. This is a varied and hands-on role, blending business systems development with day-to-day IT support, and offering the chance to make a real impact on how the organisation works.

Benefits for the Visualfiles Support Analyst:

• 25 days holiday plus bank holiday rising over time
• Enhanced pension
• Bonus scheme
• Cycle to work scheme
• Eye test and flu jabs
• Death in service
• Sickness benefit allowance
• Discount scheme
• Bupa health scheme

The role of the Visualfiles Support Analyst:

• Supporting their Visualfiles system, developing, maintaining, and optimising workflows and automation within.
• Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel.
• Providing day-to-day IT support across hardware, software, and applications.
• Managing integrations with third-party tools and platforms.
• Working closely with colleagues to identify opportunities for process improvement and implement solutions.

What we're looking for:

• Hands-on experience in supporting and developing Visualfiles.
• Experience within professional services
• Experience with Power BI and Excel for reporting and analysis.
• Confident diagnosing and resolving system or integration issues.
• Excellent communication skills, able to explain technical concepts clearly to non-technical users.
• Experience providing IT support in person, over the phone, and via email.
• Highly organised, self-motivated, and comfortable managing multiple priorities.

If you are interested in this role or looking for something similar, please contact Alex directly on (url removed)

Code - INDITND

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.