Junior Application Support Analyst

Junior Application Support Analyst - Office Based

Do you enjoy troubleshooting systems and getting to the root cause of issues? Are you looking to develop your career within application support whilst gaining exposure to ecommerce, ERP and business-critical systems?

This is an excellent opportunity to join a growing digital consumer business where technology plays a central role in day-to-day operations. You'll support a range of interconnected platforms, helping ensure orders, inventory and business processes run smoothly while building your experience across a modern technology landscape.

Responsibilities

• Provide first-line support across business applications and operational systems.

• Investigate and resolve issues relating to orders, inventory, integrations and system workflows.

• Support testing, configuration and delivery of ongoing technology projects.

• Maintain documentation and identify opportunities for process improvement.

Requirements

• 1-2 years' experience within Application Support, IT Support or Business Systems Support.

• Experience supporting business applications, ERP platforms or ecommerce systems.

• Strong troubleshooting skills with a methodical and logical approach to problem-solving.

• Excellent communication and organisational skills with the ability to manage multiple priorities.

Benefits

• Salary of £26,000 - £30,000 plus annual bonus scheme.

• Company pension and life assurance cover.

• Employee discounts and access to additional lifestyle benefits.

• Birthday off, enhanced family policies and opportunities for career development.

This is an excellent opportunity for someone at the beginning of their technology career who wants to develop their application support skills within a fast-growing business driven by digital innovation.