Solution Architect - Dynamics 365 CRM / Workbench

We are seeking an experienced Solution Architect to lead the architecture and solution design activities for a major Commercial Insurance Dynamics 365 CRM/Workbench transformation programme. The successful candidate will play a key role in shaping the solution from inception, aligning business objectives with a target technology landscape while ensuring architectural consistency across the project.

• Lead end-to-end solution architecture activities for the Dynamics 365 CRM/Workbench Transforamtion programme.
• Shape and define solution architecture from the early design phase through delivery.
• Ensure logical consistency and alignment across solution designs and technical delivery.
• Collaborate closely with business stakeholders, delivery teams, and technical leads.
• Provide architectural guidance aligned to Azure cloud technologies and enterprise standards.
• Support Agile delivery practices and Azure DevOps implementation approaches.
• Contribute to AI/LLM-enabled capabilities, particularly around document triage and comprehension.
• Drive best practices across integration, scalability, security, and solution governance.
• Produce clear architecture documentation and communicate complex technical concepts effectively.