Service Desk Analyst

Senior Service Desk Analyst
Reports To: Incident Manager
Location: Huntingdon

The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner to the Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details