Service Desk Analyst

Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire?

Main Duties of the Role

• Providing 1st Line Support to customers via phone and remote tools providing excellent customer service
• Logging tickets, and escalating when required
• Prioritising workloads and action tickets in line with SLAs
• Maintaining documentation accurately and keeping click apply for full job details