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1st Line Support Engineer

Posted: 06/02/26
Recruiter:Hunters Recruitment and Training Ltd
Reference:3068067816
Type:Permanent
Disciplines: Systems Engineer
Salary:Competitive
Location:Brighton
Description: First Line Support Engineer
Brighton £25,000-£28,000 + Benefits
4.5-day week: Mon-Thu 8:30-17:00 Fri 8:30-12:30

Hunters' client, a respected and innovative technology company specialising in advanced computer-based measurement and automation systems, is looking for a proactive First Line Support Engineer. This is an exciting opportunity to join a collaborative engineering team, providing essential technical support while developing your career in a fast-growing, forward-thinking company.
If you enjoy problem-solving, helping customers, and working hands-on with technology, this role is the perfect step to build your technical expertise and experience.

First Line Support Engineer - Duties
  • Provide first-line technical support to customers, sales, and configuration teams
  • Handle product and application queries both pre- and post-sale
  • Log, track, and resolve technical issues, escalating where necessary
  • Manage product returns and repairs in line with ISO procedures
  • Assist with product testing, compliance checks, and technical documentation
  • Support internal training and knowledge sharing
  • Contribute to continuous improvement and Lean initiatives
First Line Support Engineer - Skills & Experience
  • Relevant technical qualification or hands-on experience in electronics, IT, or computer-based systems
  • Previous experience in technical support, helpdesk, or customer-facing support
  • Strong problem-solving and organisational skills
  • Clear, confident, and professional communication
  • Proactive, self-motivated, and comfortable in a fast-paced environment
First Line Support Engineer - What's on Offer
  • £25,000-£28,000 basic salary
  • Private health and dental cover (after qualifying period)
  • Non-contributory pension scheme
  • Death in service benefit
  • 25 days holiday + bank holidays
  • Half-day Fridays for work-life balance
This is an excellent opportunity for a hands-on, technically minded professional looking to grow their career in first-line technical support within a well-established engineering company that values development, collaboration, and progression.

Recruiting now

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