Director of Digital Services

Our client, a UK-based group is seeking a Director of Digital Services to lead end-to-end IT and digital transformation across the organisation and its subsidiaries.

This is a strategic and operational leadership role responsible for delivering secure, reliable IT services while driving digital modernisation across infrastructure, business applications and ways of working.

• Own the group-wide Digital & IT strategy, governance and roadmap
• Lead service delivery across service desk, field support and infrastructure
• Drive implementation and optimisation of Microsoft Dynamics 365
• Own and improve the care management system
• Strengthen cyber security, data protection and risk management
• Embed AI (including AI agents) safely and pragmatically
• Manage budgets, suppliers and contracts to deliver value for money
• Lead and develop a multi-disciplinary digital team

• Senior leadership experience owning IT across multi-site organisations
• Strong service delivery and ITIL-aligned operational control
• Proven cyber security leadership in regulated or sensitive environments
• Successful delivery of major system or platform implementations
• Experience managing budgets, suppliers and technical teams
• Knowledge of Microsoft 365, Azure and modern workplace security

Experience within healthcare or another regulated environment is desirable.

This is an opportunity to shape and lead digital services at group level, balancing operational excellence with forward-thinking transformation.

Competitive salary and hybrid working offered.