Recruiting now
| Posted: | 01/10/26 | |
| Recruiter: | TrueSpeed | |
| Reference: | 3187035747 | |
| Type: | Permanent | |
| Disciplines: | Analyst | |
| Salary: | £30,000 - £32,000 Annual | |
| Location: | Bath | |
| Description: | Enjoy solving IT problems and ready for your next move? Bring your skills to Truespeed, work with a broad range of technology and keep developing as the business grows. Support Desk Analyst Bath Salary: £30,000-£32,000 per annum Join Truespeed's Service Operations team, providing first-line IT support while developing your technical skills within a growing organisation. About Truespeed Truespeed is a regional alternative network provider connecting communities to fast, reliable full-fibre broadband, particularly where it's needed most. We're passionate about doing things the right way and putting customers first. Our people are at the heart of the business, with our technology teams keeping it connected and running smoothly. The Role You'll support colleagues across the business, resolving incidents and service requests quickly and professionally. Using JIRA, you'll accurately record, prioritise and resolve tickets within agreed SLAs. You'll work with Microsoft 365, Windows 11, macOS, mobile devices, business applications and RMM tools. Based at our West Office in Bath, Somerset, you'll work three days onsite and two from home. Increased office attendance, up to five days a week, may occasionally be required for colleague cover. In This Role, You Will:
What We're Looking For A customer-focused IT professional who enjoys solving problems and helping others, with:
It Would Be Great If You Also Have:
Why Join Truespeed? We build supportive, rewarding careers. Benefits include:
Be Part of Truespeed's Journey Passionate about technology, helping people and developing your IT career? We'd love to hear from you. Applications are reviewed on a rolling basis, so apply as soon as possible. You must live within reasonable commuting distance of our Bath office and have the right to work in the UK. We're unable to offer visa sponsorship. No agencies, please. Other skills and experiences include: IT Support Technician, Service Desk Analyst, Helpdesk Analyst, First Line Support Analyst, IT Support Engineer, Desktop Support Technician, Technical Support Analyst, IT Service Desk Technician, Microsoft 365 Support, IT Systems Support | |