Recruiting now
| Posted: | 29/10/26 | |
| Recruiter: | Department for Work and Pensions | |
| Reference: | 3205432085 | |
| Type: | Permanent | |
| Disciplines: | Operations | |
| Salary: | Competitive | |
| Location: | Blackpool, Lancashire | |
| Description: | Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you experienced in live service IT Service Management? Do you want to help shape an emerging function in one of UK governments largest IT environments? Do you pride yourself in having the technical ability to fix complex issues and continuously improve systems? If so, come and join us at DWP Digital. The primary role of Centralised Application Support Services (CASS) is to provide application operations which deliver continuity of service for our users across DWP Digital services. As an Application Operations Engineer, you will be:
Job description As an Application Operations Engineer, you will support, manage, maintain, and continuously improve a single application or a suite of applications from a technical and IT Service Management perspective. These applications will range in technology, from Linux to Windows servers, relational and non-relational databases, Cloud and On-Premises based servers and various third-party software. There is also scope to be involved in the management of certificates and key exchanges and the diagnosing of networking issues. You will follow IT Service Management best practice, using frameworks like ITIL, Agile and Scrum to ensure service and operational processes run smoothly and deliver value for the end user community, this includes:
See selection process for further details. If you would like to learn more about the role, please contact . Behaviours We'll assess you against these behaviours during the selection process:
We'll assess you against these technical skills during the selection process:
Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes:
This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary. Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below:
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