IT Deployment Technician

Our client in Cardiff is seeking an experienced IT Deployment Technician to join them on a permanent basis.

This role is ideal for someone with strong experience in tech, who wants to take the next step in their career - with excellent opportunities to develop your skills and progress within this large, successful technology company.

Candidates MUST be able to drive and have access to their own transport to be considered for this role.

What you'll be doing:

• Monitor and prioritise active calls, delivering high-quality, accurate work to meet customer needs.
• Image and configure devices ensuring they are deployment-ready.
• Catalogue and maintain device images on the Deployment Server.
• Create and distribute engineer deployment media (DVD/BD/USB/external drives).
• Develop scripts to automate imaging processes and improve workflow efficiency.
• Investigate issues, propose innovations, and support continuous improvement.
• Raise and manage repair orders where required.
• Design and produce 3D-printed parts for internal or customer use.
• Resolve or escalate issues appropriately and maintain a clean, safe workspace.

What we're looking for:

• Creative, solution-focused mindset.
• Strong communication skills and confident telephone manner.
• Good IT literacy and ability to use technology efficiently.
• Highly organised with the ability to meet deadlines.
• Understanding of confidentiality, GDPR, and data protection.
• Willingness to carry out ad-hoc tasks as needed.

Salary & Benefits:

Salary will be 24,480 plus overtime.

You will also receive full company benefits:

• Private Medical Insurance.
• Pension scheme.
• 23 days holiday plus bank.
• Free on-site parking.
• Life cover (4 x basic salary).
• Group income protection.
• Working in a bright, modern offices.
• Friendly, outgoing, and supportive team.
• Excellent reward & recognition scheme.
• Discounted gym membership.

This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we'd love to hear from you!